I
had a username and password but now I can't log in.
If you were a user before you should still be able to use your
existing username and password. The only difference is that
the password field is CAPS sensitive. Try it with CAPS on and
if that does not work please fill in a new application to get
a new username and password.
I
use the username and password you provided to me but I still
can't log in.
The
search engine at this point is compatible with Internet Explorer
only. If you are using Firefox or any other
browser you may not be able to log on to the search engine.
We are working on making the search engine compatible with other
search engines also.
I
want to look for prices for my trip why am I asked to log in?
This
site is reserved for travel agents only. If you are interested
to see our low fares please use our retail site
www.cosmopolitantravel.com
What
happened to the old search engine?
The
old search engine is still available for your use. When you
log in on the left lower side you will see a link that will
take you to the old search engine.
What
is the difference between the new search engine and the engine
you had before?
The
new engine displays only bookable fares. The old engine is bringing
up all the available fares including fares that have no seats
available at this time. The new engine also allows you to book
hotel, car and activities in net rates.
I
want to book a multi city trip. How can I do that?
Both
of the search engines do not allow you to book multi city trips
at this time. We are developing the solution with our vendors.
We will revise it as soon as the update is available. Meanwhile
please call our reservations agents. They will be glad to help
you with your request.
I
have a travel web site. How can I enhance it?
Our
search engine can be easily customized to be integrated on your
web site as a retail search engine. With some very easy development
work you can have a search engine on your site that will cost
nothing to you. You can choose your own markup as a percentage
or fixed amount and that's it... you will start receiving your
commission without moving a finger.
If
I book tickets from you how soon can I get my commission?
We
usually sent commission checks out when the transaction is cleared
from our accounting system. Refund checks are sent as soon as
the transaction is cleared by the airlines.
How
can I stay competitive if my customers can purchase tickets
directly from you?
We
are building personal relationships with our customers. Maybe
this is the reason why were the fastest growing consolidator
for three years in a row. Our success is measured by your success.
We do not compete with you for retail sales.
Why
should I choose Cosmopolitan Travel compare to some other
consolidator?
If
personal service and building a relationship is not your thing...
maybe the cheapest prices guaranteed are.